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GPs can now expect to receive an inspection from the Care Quality Commission every 2 years. The inspectors will give 48 hours notice and will focus on set areas.  Their role is to make sure the care provided meets national standards of quality and safety 

 

How do they do this?

  • ask people about their experiences of receiving care in the practice
  • talk to staff
  • check that the right systems and processes are in place
  • look for evidence that care is not meeting national standards 

Patients will be advised when an inspection is taking place.  The Partners would encourage you to speak to the inspectors about your experiences.

Following an inspection a report is published on the CQC website.

 

For more information go to:

www.cqc.org.uk

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